What this website collects
Consultation and contact forms collect your name, phone number, optional email, reason for visit, preferred timing and a short message. We ask you not to send detailed medical records, scans, prescriptions or identity documents through these forms.
How it is used
Details are used solely to respond to your request, coordinate your consultation at Jain Eye Hospital & Laser Centre, and — if you supplied an email — send an acknowledgement. Consent is recorded with a timestamp at submission.
What we never do
We never sell your data, send marketing without consent, or share details outside the treating team except where legally required. This website is not an electronic medical record system and does not store diagnoses or clinical documents in enquiry tables.
Retention and your rights
Enquiry records are retained only as long as needed for coordination and then archived or deleted on a rolling basis. You may request access, correction or deletion of your enquiry data by writing to info@jaineye.com.
Technical safeguards
Forms use CSRF tokens, rate limiting and honeypot screening; the database uses prepared statements. The site runs over HTTPS. No system is perfect — please help by never submitting sensitive medical files through website forms.